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check Ordered before 23:30, shipped the same day

Customer service

Are you already a customer of BTC Direct Shop?

Welcome to the BTC Direct and Cryptomaan webshop. Have you placed an order and do you have questions about delivery? First wait for the message from the carrier. Check our Delivery times & Shipping costs page for more information.

Still have questions? Please contact us.

Our opening hours are:

  • Monday: 09:00 - 22:00
  • Tuesday: 09:00 - 22:00
  • Wednesday: 09:00 - 22:00
  • Thursday: 09:00 - 22:00
  • Friday: 09:00 - 22:00
  • Saturday: 10:00 - 18:00
  • Sunday: 10:00 am - 6:00 pm

Support will usually respond to your message within 48 hours.

Company details

Aurum Novum I BV (Cryptomaan / BTC Direct Shop)
Wijchenseweg 102
6538 SX Nijmegen

BTW: NL861544705B01
KvK: 80066720

E-mail: support@btcdirect.eu
Telephone: Send us your telephone number by e-mail and we will make an appointment to call you back.

Choose safely
Choose Cryptomaan expertise

What customers say about us

My Ledger Nano X was delivered one day after ordering. The support I got from Cryptomaan in setting up the product was really good, quick and expert.

Antoon
⭑⭑⭑⭑⭑

Quick delivery ordered in the evening, delivered the next day. Clear and well-organized website. I absolutely recommend ordering with Cryptomaan.

P
⭑⭑⭑⭑⭑

Easy and quick delivery Quick delivery but also an informative website with info about the purchased product.

J
⭑⭑⭑⭑⭑

I was speedily and professionally helped out and the delivery was quick. My ordered product came in in no time and the questions I was happy with the help I got through chat. Great help. This creates trust.

R
⭑⭑⭑⭑⭑

Quick, good and advantageous Excellent service and handling .. and excellent customer service ..

Ethan Marchel
⭑⭑⭑⭑⭑

Quick and clear ordering process -Well-organised website -Direct shipment -Good packaging, all in all a great experience/service!

D. Mom
⭑⭑⭑⭑⭑

They live up to their promises Points for improvement: Keep up the good work!

Henk S
⭑⭑⭑⭑⭑

Good product, quick handling and fast delivery. I heartily recommend them!

Annita Adriaens
⭑⭑⭑⭑⭑
Read all reviews on WebwinkelKeur
Webwinkelkeur
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2.632 Reviews